Privacy Policy

This Privacy Policy describes the personal information that Neo Security, Inc. (“Neo,” “we,” or “us”) collects to manage our business, our website (the “Site”), and our communications with customers and other interested parties. This Privacy Policy also describes how we use and share that information, the choices you have, and how you can contact us if you have questions or concerns.

This Privacy Policy does not apply to any information we collect pursuant to agreements to provide services to our enterprise customers.

Personal Information We Collect

Information you provide to us may include:

• Contact information, such as your first and last name, email address, and phone number, as well as your company, title and other professional information.
• Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
• Marketing information, such as your preferences for receiving communications about our services, and details about how you engage with our communications.

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Site and communications, such as:

• Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and
• Usage data, such as pages or screens you viewed, how long you spent on a page, browsing history, and access times.

We may collect this information using cookies, pixels, tags, and other similar technologies. For more information, please visit our Cookie Policy.

Information we collect from third parties. We may maintain pages on other platforms, including LinkedIn and others. If you interact with us via these pages, we may receive your communications and other information about your interactions with us. Any information collected by the social media companies that maintain our pages is governed by their privacy policies. We may also receive personal information from other third-party sources, such as event and marketing partners, to help us promote our business.

How We Use Personal Information

We use your personal information for the following purposes:

To provide the Site and respond to your inquiries. Collection and use of your personal information may be necessary to provide services to you. This includes administering, hosting, and operating the Site, and communicating with you and responding to any inquiries you may have.

To improve, monitor and personalize the Site, our interactions with you, and our services. It is in our legitimate business interests to analyze your use of the Site and your interactions with us to allow us to identify business opportunities and improve our Site and services. We may also create aggregated, de-identified or anonymous statistics, which we may use for lawful business purposes, including for Site analytics and strategic planning.

Business promotion. We may use personal information to promote our business, including:

• Direct marketing. We may send you marketing communications as permitted by law, including, but not limited to, newsletters and notifications about special promotions, offers, and events that we think may be of interest to you, including by email and SMS.
• Interest-based advertising. We may also use personal information and engage advertising partners, including third party advertising companies and social media companies, to help us advertise our services, including by displaying advertising about our services on third-party websites and platforms.

Except where consent is required, we undertake such marketing on the basis of our legitimate business interests to use your personal information for the purposes described above. Where we rely on your consent, you may withdraw your consent at any time, including by following the opt-out instructions in the Your Choices section below.

For compliance and protection. We use personal information to comply with our legal obligations and where it is in our legitimate interests to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of our Site and business, and identify and investigate fraudulent, harmful, unauthorised, unethical or illegal activity.

How We Share Personal Information

We may share your personal information with:

Affiliates, including any commonly-owned and commonly-branded companies, for purposes consistent with this Privacy Policy.

Service providers, including companies and individuals that provide services on our behalf or help us operate our Services or our business. These services include hosting, information technology, support, email delivery, advertising and marketing, and website analytics. We may also engage third-party artificial intelligence service providers to assist us with the operation of our business.

Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

Advertising partners, including third-party advertising companies, social media, and other platforms, for the business promotion purposes described above. These advertising partners may assist us with advertising our services on other third-party websites and platforms, including by identifying candidates for our advertising based on information about our existing customers and prospects.

Authorities and others, such as law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with applicable laws or protect our rights and interests.

Business transferees, including acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganisation, sale or other disposition of all or any portion of the business or assets of, or equity interests in, us or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Your Choices

Unsubscribe from marketing communications. You may opt out of our marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you. We may continue to send you administrative communications that are necessary for our relationship with you, such as relevant updates to our policies.

Privacy choices. Depending on where you reside, you may have the following rights:

• Information. You may have the right to obtain information about how we collect, use, and share your personal information. We provide this information within this Privacy Policy.
• Access, correction, and deletion. You may also have the right to request access to your personal information, to correct personal information that is out of date or inaccurate, or to delete personal information that is no longer needed for a permitted purpose. If you have questions about how we handle your personal information or if you believe your information is inaccurate or has been collected in error, please contact us as provided in the ‘Contact Us’ section below and we will endeavor to resolve your questions or concerns. Where applicable, we will provide access to your information in a portable, machine-readable, readily usable format.
• Sharing personal information and targeted advertising. We share information with advertising networks and analytics partners, including through the use of cookies, pixels and other similar technologies, to support our interest-based advertising. To understand your choices, please visit our Cookie Policy. We do not have actual knowledge that we have sold or shared the personal information of children under the age of 16.
• Other requests, such as to object to our handling of your personal information, restrict our processing, and withdraw your consent. These rights may apply only to specific circumstances. For example, you may withdraw consent only where the legal basis for our processing was your consent, and your request will apply only on a forward-going basis.

To make a request, please email us or write to us as provided in the How to Contact Us section below. We may ask for specific information from you to help us confirm your identity. Depending on where you reside, you may be entitled to empower an authorized agent to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the How to Contact Us section below.

Data Security

We employ a number of technical, organisational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe, and we cannot guarantee the security of your personal information.

Data Retention

The length of time we retain personal information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, and our business interest in keeping such information as stated in this Privacy Policy.

Children

The Services are not intended for use by children. If we learn that we have collected personal information without the consent of the child’s parent or guardian where required by law, we will delete it.

International Data Transfers

We may transfer your personal information to our affiliates and service providers in the United States and other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country.

When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal information and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information. For more information about how we transfer personal information internationally, please contact us as set out in the How to Contact Us section below.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Services.

How to Contact Us

We – Neo Security, Inc. – are the “Controller” of your personal information and are responsible for collecting your information in compliance with applicable laws.

For more information or to exercise your rights, please contact us at: privacy@neo.security